FAQs

Quick Answers

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Can I pair with an iPhone or Android phone?

Yes—select a Bluetooth®‑enabled model and follow the pairing steps in the quick‑start guide.

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Can multiple headsets use one base?

Some bases support multiple registrations for shared desks. Check your model’s manual.

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DECT vs Bluetooth® — which should I choose?

Choose DECT for office range and reliability with desk phones/bases. Choose Bluetooth® for laptops, phones, and mobility. Some Combo models cover both.

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Do you offer replacement ear cushions and cables?

Yes—spares and accessories are available for most models.

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How do I fix low mic volume or static?

Fully charge, re‑pair the headset, move closer to the base/dongle, and check app/system mic levels. If issues continue, contact Support.

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Monaural or binaural—what’s better for me?

Monaural keeps one ear open; binaural improves focus. Choose based on your workspace and preference.

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What’s the typical battery life?

Most models provide enough talk time for a standard workday; see the Specifications on each product page for exact figures.

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Where can I buy Spracht products?

See our Where to Buy page for authorized distributors and online retailers.

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Which Spracht headset works best with Microsoft Teams?

USB and Combo models are designed for Teams. Pick monaural for awareness or binaural for focus; check each product page for Teams tips.

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Will my headset work with Zoom and Webex?

Yes—Spracht USB and Combo models are compatible with popular VoIP apps including Zoom and Webex. See product pages for specifics.

General Technology Questions

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Is DECT used with mobile phones?

No. DECT is designed for use with desktop phones. Combo models can connect both to a desk phone and a computer via a dongle. If you only use a computer for calls (Zoom, Teams, and other VoIP apps), we also offer Softphone-only headsets.

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What does Softphone mean?

A Softphone is simply software that lets you make phone calls from your computer using the internet. Common examples are Zoom, Microsoft Teams, and other VoIP (Voice over Internet Protocol) applications.

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¿Qué es DECT?

DECT (Digital Enhanced Cordless Telecommunications) is a wireless protocol, like Bluetoothâ, but has a range of up to 500’ compared with 33’ for Bluetoothâ. It uses secure radio frequencies to prevent interference and eavesdropping.

Compatibility & Connectivity

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Can I connect Spracht headsets to my mobile phone or tablet?

Yes, certain models with Bluetooth® capability can pair with smartphones and tablets (iOS and Android).

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Can I use my Spracht headset with my desk phone?

Yes. Our DECT and Combo models are designed to work with most standard desk phones. Combo models also connect to computers for Softphone use.

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Do I need to install drivers or software?

No. Spracht products are plug-and-play with Windows and macOS. No special drivers are required.

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What softphones and VoIP apps are supported?

Spracht headsets work with Zoom, Microsoft Teams, Webex, Skype, and most other VoIP applications.

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What’s the difference between DECT and Bluetooth?

  • DECT: Longer range (up to 500 ft), better for fixed office setups, highly secure, ideal for desk phones.
  • Bluetooth®: Shorter range (about 33 ft), widely supported by mobile devices, tablets, and laptops.
  • Combo models: Give you access to both.

Performance & Features

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Are Spracht headsets secure?

Yes. DECT uses encrypted radio channels, and Bluetooth® models support secure pairing and encrypted transmission.

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Can I walk between rooms while on a DECT call?

Likely yes, DECT signals can pass through walls, but range may be reduced depending on construction materials and interference.

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Can Spracht products be used for gaming or streaming?

Yes, they can be used for general media playback, but they are optimized for voice clarity in conferencing and professional use.

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Do Spracht headsets have noise cancellation?

Yes. Many models use DSP (Digital Signal Processing) to reduce background noise, cancel echo, and improve voice clarity.

Warranty, Returns & Support

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Do you offer enterprise support or bulk purchasing?

Yes. For volume orders, reseller opportunities, or enterprise deployment, please contact our sales team.

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How do I register my product?

Registration can be completed on our website under the “Support” section.

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What is the warranty on Spracht products?

All Spracht products include a one-year limited warranty covering manufacturing defects. Extended coverage may be available depending on the model.

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What is your return/refund policy?

Products can be returned within 30 days of purchase if in original condition. Please see our Return Policy page for details.